About Us

Hello! We are Memorie Makers!

Memorie Makers Cafe & Cupcakery is a unique, locally-owned family bakery that specializes in homemade made-from-scratch baked goods. You can visit the bakery or custom order a wide variety of cupcakes, cookies, scones, coffees, teas, and much more! We also host events for the public and have a room for private parties. One of our many passions it to use pure, sustainable “Kentucky Proud” ingredients.

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Custom Bakery

We specialize in HOMEMADE MADE FROM SCRATCH baked goods. Cakes, cupcakes, cookies, chocolate dipped treats, scones, breakfast items, coffees, teas, matcha, lemonade, hot chocolate, merchandise and more! We also offer vegan, gluten-free, and sugar-free items.

We look forward to working on your custom order and helping to make your occasion sweet!

What we do

Cakes

Cakes

We love the challenge of creating custom cakes for all kinds of special occasions! We make cakes for any occasion including… birthdays, weddings...

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Cupcakes

Cupcakes

We have over 100 different flavors of cupcakes! Purchase a variety daily in our stores one at a time or in any quantity you like. If you need (or...

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Cookies

Cookies

When it comes to our delicious Sugar Cookies, the possibilities are endless. You can use them for gifts, birthday treats, office goodies, wedding...

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Other Treats

Other Treats

Our selection of ready made treats are always changing and being added to, but you can always make an order for your favorites! Please come in to...

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Special Diet

Special Diet

We know that not everybody eats the same things.  Which lets us create options for everyone. Some specialty diet item we prepare are: keto...

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Coffee & Expresso

Coffee & Expresso

Our coffee and espresso beans are Kentucky proud, sourced from Creative Coffees located in Winchester, KY. We have a variety of coffee blends...

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Tea

Tea

Love fresh loose leaf tea? So do we! Stop by to try one of our 40+ teas! Purchase by the ounce or enjoy a cup in shop! We have a wide selection...

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Matcha

Matcha

A shade grown green tea with tons of health benefits! Enjoy our ceremonial grade matcha sourced directly from Japan. Add it to your favorite...

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Specialty Drinks

Specialty Drinks

No matter what your craving, we can make you your favorite drink right here in the shop. Not a fan of coffee? We’ve got you covered! Try our made...

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Parties & Events

Parties & Events

We love hosting the party! You can rent out our shop to have your Birthday Party, Bachelorette Party, Baby Shower, or just to have a great time!...

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Policies

Every business has policies to protect the customer experience. We do too. These are some guidelines that we’ve developed to ensure top quality products and customer service. Please read these before ordering as they may affect the decisions you make.

Designs
We create designs inspired by ideas that you have, but please do not ask us to do an exact copy of someone else’s work. We have many designs of our own available to you in our galleries and can also create designs similar to the ideas you show us. Every item we make is hand made so no two items will be identical.

Color Matching
If you want a very specific color to be matched on your order, we ask that you provide a color swatch for us to use. A physical color swatch brought to the store allows for the closest match. You can also email swatches, but keep in mind they may vary slightly based on computer screen or printer.

Location of Pickup
When we take an order we always confirm the location & time for pickup. It is your responsibility to know the hours and be there before we close. We often have off site events and deliveries after closing, so all orders must be picked up during business hours. If you do not arrive before closing, your order will be available at the location planned on the next business day that location is open. If you do not pick up your order a refund is not an option. We have spent time making the order just for you!

Deliveries
We will be more than happy to deliver within 10 miles of our location. Fee depends on type of product being delivered and location.

​Cancellations
No order may be canceled for any reason within 1 week of pick up. Any cake or item with sculpted items may not be canceled within 2 weeks of pick up. Our designers plan ahead and often begin working on sculpted design elements and fondant pieces in advance. At times we order in specific supplies for your cake. Please be sure that you definitely want to place an order before finalizing. We are a small bakery and plan our baking production, ordering and staffing based on our orders. When we take your order in advance, we plan that time in our schedule for your order and turn away other orders based on availability. If you place an order in advance and decide to cancel, there is a 20% cancellation fee for order cancelled prior to one week before the pickup date and no refunds on deposits.

If you place an order and decide you would like to make a change, we will do our best to accommodate you. We ask that all changes be made at least one week before the pickup date.

Minimum Orders
For Custom Orders there is a 1 dozen minimum order. Example 1 dozen cupcakes or 1 dozen cakepops.

Refunds
We have a NO refund policy. Once you leave our store with your cake or custom order we are no longer responsible for any issues or damage. We give you the opportunity to look at your order before you leave.

FAQs

How do I order?
The best way to order is to come visit us in person & bring your inspiration. We want to give you our full attention & cake you deserve.

​When should I order?
We fill up fast so you should always order 2-3 weeks in advance. However, don’t let that stop you from giving us a call to check our availability.

How do I try your cake before I order?
We offer a variety of cupcake flavors daily, please stop in at any time to purchase a few to share and taste before you order!

What do I need to do to book my cake?
All custom orders are secured by a non-refundable retainer. This secures your order on the date & time you need it. Any order you have TALKED about but have NOT paid a retainer on IS NOT SECURED! We do book quickly so please place a retainer if you would like a custom order.

How big of a cake do I need?
Every bakery has its own sizing they offer. Please stop in & we can make sure your cake is enough for your party.

Can you print images onto a cake?
We do have the capabilities for creating edible images or printing onto a cake. If you would like to order one of these and have us place it on your cake we would be happy to. There is an additional $10 fee for this service.

Memorie Makers Cafe & Cupcakery is a unique, locally-owned family bakery that specializes in homemade made-from-scratch baked goods.
Phone: 859-496-1470
8460 US-42
Florence, KY 41042